Applying for small business rates or charitable relief
Ratepayers who occupy a property with a rateable value which does not exceed £50,999 (and who are not entitled to other mandatory relief or are liable for any unoccupied property rates) will have their bill calculated using the lower small business non-domestic rating multiplier, rather than the national non-domestic rating multiplier.
In addition, if the sole or main property is shown on the rating list with a rateable value which does not exceed £15,000, the ratepayer will receive a percentage reduction in their rates bill for this property of up to a maximum of 100%.
For a property with a rateable value of not more than £12,000, the ratepayer will receive a 100% reduction in their rates bill. Generally, this percentage reduction (relief) is only available to ratepayers who occupy either:
(a) One property, or
(b) One main property and other additional properties providing those additional properties each have a rateable value which does not exceed £2,899.
The rateable value of the property mentioned in (a), or the aggregate rateable value of all the properties mentioned in (b), must not exceed £27,999 on each day for which relief is being sought. If the rateable value, or aggregate rateable value, increases above those levels, relief will cease from the day of the increase.
The Government has introduced additional support to small businesses. For those businesses that take on an additional property, which would normally have meant the loss of small business rate relief, the Government has confirmed that they will be allowed to keep that relief for a period of 12 months.
Where a ratepayer meets the eligibility criteria and is not currently in receipt of the relief, they should contact the business rates section.
Certain changes in circumstances will need to be notified to the business rates section by a ratepayer who is in receipt of relief. Other changes will be picked up by the local authority. The changes which should be notified are:
(a) The ratepayer taking up occupation of an additional property, and
(b) An increase in the rateable value of a property occupied by the ratepayer in an area other than the area of the local authority which granted the relief.
Registered charities and Community Amateur Sports Clubs are entitled to 80% relief where the property is occupied by the charity or the club. The property must be mainly used for the charitable purposes of the charity (or of that and other charities), or for the purposes of the club (or of that and other clubs).
Full details can be obtained by contacting the business rates section
Non-Profit Organisations
A discretionary relief can also be granted to non-profit organisations. To find out if your organisation is eligible and how to apply, please visit the following page Discretionary Rate Relief Support
Apply for small business rates or charitable relief
Exemptions for unoccupied properties
Business rates will not be payable in the first three months that a property is empty. This is extended to six months in the case of certain industrial properties. After this period, rates are payable in full unless the unoccupied property rate has been reduced by order of the Government.
In most cases the unoccupied property rate is zero for properties owned by registered charities and community amateur sports clubs. In addition, there are a number of exemptions from the unoccupied property rate. If the unoccupied property rate for the financial year has been reduced by order, it will be shown on the front of your bill.
Full details can be obtained from the business rates section
How can I tell you about my vacant property?
If you are going to vacate a property, or have already left one vacant please notify the business rates team.
Getting partly occupied property relief (S44a)
A ratepayer is liable for the full non-domestic rate whether a property is wholly occupied or only partly occupied. Where a property is partly occupied for only a short period of time, the local authority has the discretion to award relief in respect of the unoccupied part. These awards will not be made retrospectively and will require an Inspection by one of our officers on site to verify the claim.
Full details can be obtained from the business rates section
Getting local business rate discount
We are able to award a local business rate discount, provided the exemption will have a positive and sustained impact for the local residents and taxpayers within the Borough. The Council must partly bear the cost of any relief granted, so it is imperative that any relief given by us can be seen to have met these criteria.
We take the following criteria into account when considering these requests:
- whether the organisation provides substantial and essential long-term benefits to both the community and the council tax payer, such as increasing employment or improving amenities available to the local community
- whether there are other businesses in Camden which provide the same or similar services or facilities, and whether the award could have an anti-competitive effect on other businesses within the Borough
If you believe that your business case for a reduction meets the above criteria, please write to the Taxation Manager, Council Tax and Business Rates Division, PO Box 785, Redhill, RH1 9JB setting out why you believe you qualify for a reduction.
Covid-19 Additional Relief Fund (CARF)
Businesses that received no financial support during the 2021/22 financial year following the Government’s pandemic response, might be eligible for CARF Relief, if still struggling to pay down business rates arrears.
Find out more about our COVID-19 Additional Relief Fund.
Improvement relief
Improvement relief supports businesses who have invested in their property. If you make certain improvements to your property, you may get relief from higher business rates bills. The relief lasts for 12 months from when the improvement works were completed.
You do not need to apply for improvement relief or do anything differently. If you are eligible for improvement relief, we will apply the relief to your bills.
Visit GOV.UK to check if you may be eligible for improvement relief.
If you are eligible for improvement relief, you will receive a certificate from the Valuation Office Agency (VOA). The VOA will provide the same information to us.
We will apply the relief and send you a revised bill, if they are satisfied you meet the occupation requirements. This means that you have occupied the property during and after the improvement works.
If you have received a certificate but think there is something wrong, you should let the VOA know. You can contact the VOA using the email address on your letter.